STAY ALERT TO STAY SAFE STAY ALERT TO STAY SAFE Welcome to Esher Green Surgery STAY ALERT TO STAY SAFE STAY ALERT TO STAY SAFE
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Due to the Coronavirus, all appointment requests will be booked as telephone triage in the first instance - this is for safety & protection of our patients and staff. We request you refrain from visiting the reception area to book an appointment - please call us on 01372 462726 or book on-line. If you do not have on-line access, you can find a request form below - e mail to the practice at sdccg.practiceeshergreensurgery@nhs.net. Also see the EngageConsult link below offering on-line consultations.
It would also be beneficial to have electronic prescribing in place so that prescriptions can go directly to your chosen pharmacy - just contact them requesting they nominate themselves as the pharmacy on your records. On-line access is the preferred option for repeat prescription ordering. We do have a repeat prescription request e mail address: sdccg.egsprescriptions@nhs.net. Thank you.
Remember you can always see a GP by video with LIVI. They can help with medical advice, prescriptions and referrals. Get the app - see link below
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ELMBRIDGE BOROUGH COUNCIL support services information including shielded groups/welfare calls, Meals on Wheels, Community Alarm, Central Surrey Voluntary Action, Churches and Community Associations: Elmbridge Borough Council Support Services to residents
Link to recent stay at home Gov.UK advice: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection
Information for Surrey Parents during COVID-19 - please see this for links to useful resources - Information for Surrey Parents during COVID-19
Surrey Release the Pressure Campaign - Don't suffer in silence, release the pressure, call the CALM helpline: 0800 58 58 58 which is open 5pm to midnight, 365 days per year - There is also live web chat between 5pm and midnight. View here.
SURREY IAPT SERVICES UPDATE ON SERVICES: IAPT SERVICES DURING COVID-19 COMMUNITY SUPPORT & GUIDANCE; please see this information that contains useful links: Community Support & Guidance, including links to:
COVID-19 Parent Guide: Parent Guide
Link to self certification on Gov.UK: https://www.gov.uk/government/publications/statutory-sick-pay-employee
The latest and up to date information can be found on Public Health England’s website https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/
NHS 111: As there are high call volumes to NHS 111, you can access information pages -
If you are seeking general information on coronavirus are being directed to call 111, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/ this includes travel advice
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
A new GOV.UK WhatsApp Coronarvirus Information Service has now been launched. The purpose of this product is to combat the spread of misinformation propagated through WhatsApp on an Official Government channel. To use this service, member of the public simply add +44 7860 064422 to their contacts and send a WhatsApp message saying “Hi”.
Childrens Cornoavirus information factsheet: Childrens Coronavirus Fact Sheet
Wash your hands of Coronavirus scams! Friends Against Scams - please see link Friends Against Scams.org.uk
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Travel: travel forms can be found in Services tab above.
Falls Prevention: information packs available at the practice and in this link: https://www.surreydownsccg.nhs.uk/your-health/conditions-treatments-and-services/falls-care-service
Esher Green Surgery offers a video GP service – LIVI
Available evenings, weekends and Bank Holidays
To access this NHS service, simply download LIVI from the App store (iPhone) or Google Play (Android), and sign up (you will be asked to add some ID (passport or driving licence or residency card)
You can get medical advice, prescriptions and referrals by video.
Monday to Friday appointments available 07.00 - 22.00 Saturday, Sunday & Bank Holiday 08.00 – 16.00
Appointment booking criteria: unable to book - under 2 years, temporary resident, newly registered (if less than 3 weeks), 13 – 16 yrs consultation with parental consent.
This is the link for more information: https://bit.ly/2Pj3v4j Link to information leaflet: Patient information leaflet
Esher Green Surgery January 2020 Newsletter: January 2020 newsletter
Click to access - Online Consultations via Engage Consult
To make it easier to contact and get help from the practice, we have launched a new digital service which allows you to contact us from your PC, tablet or smartphone.Instead of using the phone to call us, you can get advice from a clinician, send a message about an admin issue or access links to trusted self-help advice when it suits you via this new digital service.Engage Consult is available to access from 07 a.m. to 11.00 a.m. and we will respond to your request within 24 hours
NHS Routine Breast Screening
The Surrey & North East Hampshire Breast Screening Services, delivered by InHealth at the Jarvis Breast Centre, will be calling women from this surgery for 3 year routine breast screening appointments between now and March 2020. Invitations will be received by post and we would encourage all women who receive one to attend. Breast screening helps to spot cancer sooner when it is too small to see or feel. Early diagnosis could help to save you life. For more information visit www.breast-screening.surrey.nhs.uk.
Patient Engagement
We are always looking for new enthusiastic patients to join our patient participant group. We run several patient education events and meet around 5 times a year. The PPG was set up in October 2015, and we are made up of volunteer patients with the aim of improving patient wellbeing and where possible the services offered by the practice. If you would like to join us feel free to apply by speaking to the Practice Manager or through emailing sdccg.practiceeshergreensurgery@nhs.net. PPG Certificate
Please rate our services using the NHS UK link below. 
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You can now access a number of services online. Ordering a repeat prescription or Doctors Appointments are both just a click away. If you’re not yet registered for Online services, please open the links to the Online Registration forms below, return the forms to the Surgery and we will issue the codes for you Online access form Adult Online access Registration - Under 13 Already registered? Then click here. | Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak. Please visit: www.nhs.uk/oneyou/every-mind-matters/ Mind Matters Surrey offer free help and Talking Therapies including Cognitive Behavioural Therapy (CBT), Counselling for Depression, Guided Self Help and EMDR delivered in either F2F, telephone, skype, digital or group formats. Twitter: @mindmatterssabp Tel: 0300 330 5440 https://www.mindmatters.co.uk/ ---------------------------------------------------------------------------------------------------------------------------------------------
Organ Donation in England has moved to an 'opt out' system: What has changed? Organ donation in England has moved to an 'opt out' system. You may also hear it referred to as 'Max and Keira's Law'. This means that all adults in England will be considered to have agreed to be an organ donor when they die unless they have recorded a decision not to donate or are in one of the excluded groups. Your family will still be approached and your faith, beliefs and culture will continue to be respected. You still have a choice about whether or not you wish to become a donor. Get the facts about organ donation to help you decide. Visit for more information: https:www.organdonation.nhs.uk
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New Patient RegistrationWe welcome new patients! Please call to check your home address is within our catchment area. Registering is easy - one of our team will talk you through the process - 01372 462726.
To register as a new patient for the surgery you will need to complete several registration forms. These are available at the surgery or you can use the forms below. You need to complete either an adult or child form plus the consent form. You will also be asked to complete the NHS registration form - a GMS1 form - please contact the practice for this. It's a good time to also register for on-line access. The details of on-line are above, just complete the form and bring it with your registration details. You must come to the surgery to complete the registration. Please bring a form of ID and a proof of address when you come in. We ask that registrations are between 11.00 a.m. and 5 p.m. please. Please be aware that the registration process does take a minimum of 48 hours. Consent Form Adult New Patient Registration Form Child New Patient Registration Form | NHS APP
We are live on the NHS APP. You can download the App now to view advice on symptoms and emergencies. Please see link below for more information:
NHS App Guidance | Free NHS Health Checks
Helping you to prevent heart disease, stroke, diabetes, kidney disease & dementia. We are now doing Health Checks at Esher Green Surgery for patients between the ages of 40-74 who have NOT been diagnosed with the conditions mentioned above. Please enquire at the surgery for further details.
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NHS 111 NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.Call 111 if: - you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
| CQC INSPECTION RESULTS
CQC results CQC Detailed result | We Are...We are registered as a Parkrun Practice, promoting health and wellbeing of staff and patients. Follow the link for the Parkrun programme: www.rcgp.org.uk/parkrun EGS Parkrun Practice CertificateWe are also a Veteran Friendly registered practice. Veteran Friendly Certificate |
(Site updated 30/06/2020)